Privacy Policy

1. Introduction

Clements Electric ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website at clementselectric.com or use our electrical contracting services in the Dallas–Fort Worth metroplex, Texas.

By using our website or services, you consent to the data practices described in this policy. If you do not agree, please discontinue use of our website and services.

2. Information We Collect

2.1 Information You Provide Directly

We may collect the following types of personal information when you contact us, request a quote, schedule service, or fill out a form on our website:

• Name
• Email address
• Phone number
• Service address (street, city, state, ZIP code)
• Details about your electrical project or service request

2.2 Information Collected Automatically

When you visit our website, we may automatically collect:

• IP address and browser type
• Pages visited and time spent on the site
• Referring website or search engine
• Device type and operating system

3. How We Use Your Information

We use the information we collect to:

• Provide, schedule, and fulfill electrical contracting services you request
• Respond to inquiries, quote requests, and customer service questions
• Send service-related communications including estimates, invoices, and appointment reminders
• Improve our website and customer experience
• Comply with legal obligations under Texas and federal law

4. Information Sharing and Disclosure

We do not sell, rent, or trade your personal information to third parties for their marketing purposes. We may share your information only in the following circumstances:

• Service Providers: With trusted third parties who assist us in operating our website and business (e.g., hosting, analytics), bound by confidentiality agreements.
• Legal Compliance: When required by Texas or federal law, court order, or legal process.
• Business Transfers: In connection with a merger, sale, or transfer of all or part of our business assets.
• With Your Consent: When you explicitly authorize us to share your information.

5. Cookies and Tracking Technologies

Our website may use cookies and similar tracking technologies to enhance your browsing experience, analyze site traffic, and understand where visitors come from. You can control cookie preferences through your browser settings. Disabling cookies may affect certain website features.

6. Data Security

We implement reasonable administrative, technical, and physical security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

7. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes described in this policy, or as required by applicable Texas and federal laws. Service records, invoices, and related business documents are retained in accordance with standard business and legal record-keeping requirements.

8. Third-Party Links

Our website may contain links to third-party websites, such as manufacturer pages, industry organizations, or social media platforms. We are not responsible for the privacy practices or content of those websites. We encourage you to review the privacy policies of any third-party sites you visit.

9. Children's Privacy

Our website and services are not directed at children under 13 years of age. We do not knowingly collect personal information from children under 13. If you believe a child has provided us with personal data, please contact us and we will promptly delete it.

10. Texas-Specific Provisions

As a Texas-based electrical contractor (TECL #40628), we comply with the Texas Identity Theft Enforcement and Protection Act and other applicable Texas privacy laws. Texas residents have the right to request information about our data practices and may contact us using the information below to exercise any rights provided under Texas law.

Clements Electric is regulated by the Texas Department of Licensing and Regulation (TDLR), P.O. Box 12157, Austin, TX 78711. Phone: 800-803-9202. Website: tdlr.texas.gov.

11. Your Rights and Choices

Depending on your jurisdiction, you may have the right to:

• Request access to personal information we hold about you
• Request correction of inaccurate or incomplete data
• Request deletion of your personal information, subject to legal retention requirements
• Opt out of marketing communications at any time
• File a complaint with the appropriate regulatory authority

12. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated "Last updated" date. We encourage you to review this policy periodically to stay informed about how we protect your information.

13. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us at: